Customer Elation provides call center services for clients who want the capabilities of a large call center but the attention of a boutique shop.
Our healthcare call center is trusted by Level 1 trauma centers to handle all inbound calls-- our exceptional call handling processes and HIPAA-compliance set us apart.
Our high-touch approach ensures that your customers receive brand interactions that not only meet your expectations, but also exceed the expectations of your customers.
In a world of ever-changing technology, marketing strategies must continue to evolve in response. An essential field of marketing nowadays is based on location. As the mobile industry, particularly smart phone app technology, improves and expands, having correct location information
As an entrepreneur, finding new ways to have a huge impact on the success and reach of your business is a continuous challenge. According to entrepreneur.com, however, it’s possible for small business owners to have a large global impact –
Great customer experience can increase the value of a customer relationship. The importance of customer experience is simple: you will maintain customer loyalty if customer experience with your company is good. Customer experience nowadays Customer experience today is difficult
As your company grows and expands, it’s hard to balance cost effective business strategies while maintaining outstanding customer satisfaction. As Bain & Company explains, many businesses temporarily sacrifice customer service in order to reduce costs, and later boost customer service
Life as an entrepreneur can be difficult, yet rewarding. You have the opportunity to use your skills as an independent leader and thinker to blaze a new trail. Of course, throughout this process, there are specific challenges that arise, particularly
“The key to successful leadership today is influence, not authority.” – Ken Blanchard Sometimes, leaders in the workplace think that portraying overpowering authority will help get tasks accomplished faster and more efficiently. In reality, leaders actually improve workplace morale and
Smartphones and smart devices are infiltrating our lives and the lives of many around the world. To more tech-resistant individuals, it’s concerning and sometimes annoying how distracted people are by their devices. There are even blanket statements out there describing
Although seasonal jobs are beneficial in that they offer supplementary income and skill building opportunities, many individuals do not seek out these jobs due to their temporary nature. People are rarely searching for a short-term position that they know will
Nowadays, many jobs require individuals to take on an increasing amount of tasks. This is often in an attempt to increase customer satisfaction either directly or indirectly. Unfortunately, multitasking often leads to decreases in effectiveness whereas the specialization of jobs
Every employment position requires certain skill sets. This includes call center agents. For a job requiring constant customer contact and problem solving, there are specific skills necessary to be successful. The essential skill set What are the qualifications? Thinking on