Customer Elation provides call center services to clients who want the capabilities of a large call center with the attention and customization of a boutique shop. Our people, technology, size and expertise position us head-and-shoulders above any other call center company in the industry. Each of our clients has custom-designed programs constructed for specific customer interaction processes. All of our programs are designed for optimal customer experience– some of these programs include the following:

customer elationInbound Call Center

Customer Service Outsourcing

Healthcare Program Enrollment

Healthcare Call Center Support

Medical Call Center Programs

Virtual Receptionist Service

Appointment Setting

Help Desk Call Center

Customer Elation’s state-of-the-art technology allows us to eliminate wasted resources. Our systems offer triple redundancy and all contacts are handled within our secure facilities. This means you can be sure of 100% quality control. In addition, our healthcare audit process ensures relevant data is HIPAA compliant and secure. When you partner with Customer Elation, your call center experience will be exceptional.

  • Polite, friendly interactions handled by hard-working, reliable and loyal colleagues
  • Stable workforce with low turnover ensuring continuity and consistency
  • State-of-the-art technology providing efficiency and detailed reporting
  • Digital recordings of all customer interactions
  • A combination of customer and off-the-shelf technologies that improve agent utilization resulting in greater productivity and cost savings.