Answering Services
Customer Elation is one of the best answering service providers. We understand how important each phone call is to your business. Consequently, we make certain that all of our phone agents are carefully and thoroughly trained. Whether you are a one person operation, or a large corporation, we positively represent your brand and your company.
We successfully attract clients from a variety of industries because our dedication to customer care, and attention to detail enable us to successfully handle calls and resolve problems.
If you have questions, give us a call. We’re happy to help!
Customer Elation provides custom-designed telephone answering service programs. We provide services to many industries from small businesses to national corporations. Some of our answering service capabilities include the following:
- Live Phone Answering Service
- Commercial Dispatch
- Disaster Back-Up Service
- Order-Entry
- Ad Response
Customer Elation provides a secure message app solution that eliminates the hassle typically associated with on-call services. We customize message delivery by users, groups and their preferred device.
Finally, our phone and network systems are redundant and all contacts are handled within our secure facilities. Consequently, you can be sure of 100% quality control. Additionally, our audit process ensure data is HIPAA (Health Information Portability and Accountability Act) compliant and secure. When you partner with Customer Elation, your client’s answering service experience will be based on quality processes.
- Customized to deliver every message according to each user’s preferred device
- Provide you the ability to manage updates to schedules, users, contact information, and escalation procedures online
- Offer detailed call reports so users can view a history of interactions prior to responding to a contact request
- Highly reliable and backed by our 24/7 answering service