Customer Elation provides call center services for clients who want the capabilities of a large call center but the attention of a boutique shop.
Our knowledge and experience allow us to build customized programs to support involved and complex business requirements, and continually work to improve our processes to ensure the highest percentage of first-call resolutions.
Our telephone answering services offer a wide variety of customer service, appointment scheduling, or virtual receptionist services to various high-touch industries including medical, legal and finance.
Customer Elation is always striving to be an industry leader in call quality and customer satisfaction, not only providing better quality than foreign call centers, but US-based call centers as well.
If your company is considering call center outsourcing, turn to Customer Elation where cutting-edge technology and established call center infrastructure will give you an indispensable competitive edge.
A successful healthcare call center is HIPAA-compliant, provides great customer service and patient care. Customer Elation provides all of this and more with triple redundancy and dedicated agents who know your practice.
Outsourcing customer service to a call center with decades of experience and established call-management protocols is a way to maximize your resources while providing the best possible experience to your customers.
Search Our Site
Call center questions?
Read more from Customer Elation
In a world of ever-changing technology, marketing strategies must continue to evolve in response. An essential field of marketing nowadays is based on location. As the mobile industry, particularly smart phone app technology, improves and expands, having correct location information
As an entrepreneur, finding new ways to have a huge impact on the success and reach of your business is a continuous challenge. According to entrepreneur.com, however, it’s possible for small business owners to have a large global impact –
Great customer experience can increase the value of a customer relationship. The importance of customer experience is simple: you will maintain customer loyalty if customer experience with your company is good. Customer experience nowadays Customer experience today is difficult
As your company grows and expands, it’s hard to balance cost effective business strategies while maintaining outstanding customer satisfaction. As Bain & Company explains, many businesses temporarily sacrifice customer service in order to reduce costs, and later boost customer service