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answering service

1-800-VANITY

Vanity numbers are those catchy phone numbers, such as 1-800-FLOWERS or 1-800-GOTJUNK, that make it easy to identify the business and remember how to contact them. While some businesses may have mixed feelings about vanity numbers, they have many advantages.

Ann Pung December 7, 2014 answering service No Comments Read more

Happy Thanksgiving!

Thank you, from Elation Answering Service. We have a lot to be thankful for this Thanksgiving. We want to say thank you to the people who allow us to continue to do what we do. We want to say thank you

Ann Pung November 27, 2014 answering service No Comments Read more

What Does “HIPAA Compliant” Mean to an Answering Service?

The importance of client confidentiality is undeniable in the answering service industry. There is already an expected element of anonymity with telephone communication, and it is of the utmost importance that businesses instill a level of trust with their clients.

Ann Pung November 12, 2014 answering service, medical answering service No Comments Read more

Common Answering Service “Tricks”

“Trick or treat!” It is a common phrase this time of year, and one that is meant for holiday celebrations. “Tricks” however, can occur anytime during the year, and in any setting, including answering services. What kinds of “tricks” are

Ann Pung October 31, 2014 answering service No Comments Read more

How to Provide Exceptional Customer Service on the Phone

The value of quality customer service is priceless—in fact, it can make all the difference for your business. Good customer service can lift a business in to profound success, while bad customer service can be incredibly detrimental to a business’

Ann Pung October 18, 2014 answering service, customer service Read more

Why Hire a Virtual Receptionist?

Why Hire a Virtual Receptionist? Imagine a world where your business no longer has to deal with the hassle of hiring new employees—something that, let’s be honest, isn’t everyone’s favorite task. This may sound like an outlandish concept; however, having

Ann Pung October 9, 2014 answering service, virtual receptionist Read more
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