Vanity numbers are those catchy phone numbers, such as 1-800-FLOWERS or 1-800-GOTJUNK, that make it easy to identify the business and remember how to contact them. While some businesses may have mixed feelings about vanity numbers, they have many advantages.
Happy Thanksgiving!
Thank you, from Elation Answering Service. We have a lot to be thankful for this Thanksgiving. We want to say thank you to the people who allow us to continue to do what we do. We want to say thank you
Gobble, Gobble — Why Turkey on Thanksgiving?
The culture of Thanksgiving revolves around turkey. Parade floats and table spreads across the country surround the idea of both celebrating and consuming the bird. But have you ever taken the time to really think about the reason we eat
Giving Back: So Others Have Things to be Thankful For…
With the hustle and bustle of the holiday season upon us, it is all too easy to get lost scanning ads for the best Black Friday shopping deals, searching for decorations to brighten up your home, and making sure you
Holiday Hiring Season: How to Handle Employee Onboarding
As the holiday shopping season fast approaches, the barrage of excess spending typically has a positive effect on employment opportunities nationwide. The spike in consumer purchases this time of year causes many firms to require extra help, and this makes
What Does “HIPAA Compliant” Mean to an Answering Service?
The importance of client confidentiality is undeniable in the answering service industry. There is already an expected element of anonymity with telephone communication, and it is of the utmost importance that businesses instill a level of trust with their clients.
3 Must-Read Books for Small Business Owners
Often times the most difficult aspect of running a small business can be the uncertainty that is faced on a daily basis. From implementing effective management strategies, to making critical decisions, a good piece of advice is always appreciated to
Common Answering Service “Tricks”
“Trick or treat!” It is a common phrase this time of year, and one that is meant for holiday celebrations. “Tricks” however, can occur anytime during the year, and in any setting, including answering services. What kinds of “tricks” are
How to Provide Exceptional Customer Service on the Phone
The value of quality customer service is priceless—in fact, it can make all the difference for your business. Good customer service can lift a business in to profound success, while bad customer service can be incredibly detrimental to a business’
Why Hire a Virtual Receptionist?
Why Hire a Virtual Receptionist? Imagine a world where your business no longer has to deal with the hassle of hiring new employees—something that, let’s be honest, isn’t everyone’s favorite task. This may sound like an outlandish concept; however, having