In a world of ever-changing technology, marketing strategies must continue to evolve in response. An essential field of marketing nowadays is based on location. As the mobile industry, particularly smart phone app technology, improves and expands, having correct location information
Customer Experience Connection to Customer Value
Great customer experience can increase the value of a customer relationship. The importance of customer experience is simple: you will maintain customer loyalty if customer experience with your company is good. Customer experience nowadays Customer experience today is difficult
Customer Satisfaction: Divide and Conquer
As your company grows and expands, it’s hard to balance cost effective business strategies while maintaining outstanding customer satisfaction. As Bain & Company explains, many businesses temporarily sacrifice customer service in order to reduce costs, and later boost customer service
How to Provide Exceptional Customer Service on the Phone
The value of quality customer service is priceless—in fact, it can make all the difference for your business. Good customer service can lift a business in to profound success, while bad customer service can be incredibly detrimental to a business’