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3 Tips for Entrepreneurs

As an entrepreneur, finding new ways to have a huge impact on the success and reach of your business is a continuous challenge.  According to entrepreneur.com, however, it’s possible for small business owners to have a large global impact –

Ann Pung June 8, 2018 answering service, business Read more

4 Benefits of Live Answering Services for Entrepreneurs

Life as an entrepreneur can be difficult, yet rewarding.  You have the opportunity to use your skills as an independent leader and thinker to blaze a new trail.  Of course, throughout this process, there are specific challenges that arise, particularly

Ann Pung May 18, 2016 answering service, business, call center, Uncategorized Read more

“Please Hold.” How to Handle Long Hold Times

“Please Hold.” How to Handle Long Hold Times

It is something everyone has gone through. It is an experience that can cause feelings of frustration and anger for you as the customer. It can also make you feel as though your time is being wasted and that the

Ann Pung November 20, 2015 answering service, customer service Read more

How to Provide Exceptional Customer Service on the Phone

The value of quality customer service is priceless—in fact, it can make all the difference for your business. Good customer service can lift a business in to profound success, while bad customer service can be incredibly detrimental to a business’

Ann Pung October 18, 2014 answering service, customer service Read more
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