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hipaa compliance

What Does HIPAA-Compliance Look Like in a Call Center?

In a world where privacy hacks and silent background data collection is becoming ever-present, HIPAA-compliance is increasingly important for anyone with access to your medical information. What is HIPAA? You may have signed off on confidentiality forms if you work

Ann Pung February 26, 2016 call center, HIPAA Read more

What Does “HIPAA Compliant” Mean to an Answering Service?

The importance of client confidentiality is undeniable in the answering service industry. There is already an expected element of anonymity with telephone communication, and it is of the utmost importance that businesses instill a level of trust with their clients.

Ann Pung November 12, 2014 answering service, medical answering service No Comments Read more
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