Customer Service Outsourcing

We have partnered with Customer Elation as our answering service for many years. They are always accommodating and flexible for times we need to roll phones over outside of our scheduled time. Our patients comment on how professional and helpful their staff is when they call. The messages get delivered to us in a clear, concise, and consistent manner. The management is service-oriented and very helpful in answering any questions we have. They are timely in their responses and always willing to adjust their services based on our needs. We look forward to our continued partnership with them and would recommend them to anyone.

We have used Elation Answering Service for years and have always had a great experience. They made it seamless to set up and tailored everything to suit our needs. They follow the scripts perfectly. My doctors have nothing but great things to say! Highly recommend them for any answering service needs! Our account manager Crystal is amazing too and always there to help whenever we need to make a change!

We have been using Elation for a while now. Very good customer service. They respond quickly. The people answering phones and taking messages get all the information our techs need to complete their jobs. I’m glad we made the switch!